Return Policy

Return/Exchange Policy

1. JessTressed has a strict NO RETURNS/EXCHANGE.

ALL SALES ARE FINAL. This is due to unsanitary, health and safety concerns. Hair extensions cannot be resold after being handled or worn by the buyer.  Please ensure you're ordering the correct item and review each description of the item before checking out. 

2. If there is a mistake or manufacturers’ defect, we will take the necessary steps to have the issue rectified or replaced. Please give us 48-72 hours to respond to your questions and concerns. If you have questions about a recent order, please provide your order number in your email. Contact us here!

3. Qualified returns are to be shipped to address given in email when order was placed.

4. *By proceeding and submitting an order you acknowledge that there are no refunds, exchanges or returns. You also agree not to file a dispute or chargeback for your purchase.

Cancellation policy


Once an order has been placed there will be no cancellation of that order.